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Features

Developer Support

Whether you opt for a WordPress Maintenance only plan or a Support + Maintenance plan you will be able to get general technical support right from your WordPress dashboard. Simply click the Live Chat button or send an email from the WP Helper menu.

Our WordPress Support + Maintenance plan comes with 1 hour of dedicated developer support time. This means you can use up to 1 hour for any kind of task, should you require us to write a new function or even build a landing page for you, it’s included in your plan.

If you need more than 1 hour, you can simply book extra time with our developers at a discounted rate of £45 per hour. You can also add on more hours to your plan if you expect to need more than 1 hour of support each month.

You aren’t limited to WordPress-related tasks either. We can help you with 3rd parties web applications such as email, social media and Google Workplace.

WP Helper support features:

  • Get support directly from your dashboard
  • Email support with [email protected]
  • Get priority support over One-Off support clients
  • No limit to tasks as long as they can be completed in the time available
  • Quick turn-around, we usually start new tasks within 24 hours
  • Staging environments available for one-off hire or as a plan add-on

Dedicated developer support is available with our WordPress Support + Maintenance Plan.

All Inclusive WordPress Support

Support features that have you covered

WP Helper plans include all you need to ensure your WordPress site is fully optimised, secure, backed up and monitored.

You get so much more with WP Helper, such as monthly reports, SEO audits, and even support with WooCommerce and WordPress Multisite.

Security Hardening

Initial security hardening, malware checking and server inspection followed by monthly security checkups.

Offsite Backups

Secure backups to our secure storage and/or your own offsite storage. Backup frequencies of your choice from daily to hourly.

Site Performance

Initial performance optimisation. Includes setup of static cache, object cache, script minification and general optimising.

Image Compression

Get access to automatic image optimisation from Imagify. Your images are compressed on upload to improve load time and SEO.

SEO Keyword Reports

Get monthly SEO reports to see where your sites ranks for your given keywords.

Uptime Monitoring

We monitor your site and act immediately if anything goes wrong. You get monthly Uptime reports.

Reports

Get details reports of updates, uptime, analytics, performance and backups each month.

Web Trust

We check your site to ensure that it marked as safe across various services such as Google Safe Browsing, Sucuri Malware and Norton.

Developer Support

Get access to our developers who will help with everything from custom functions to support with 3rd party services. Get support direct from your dashboard.

Update Management

From WordPress core updates to themes and plugins we conduct safe updates for you.

WooCommerce Support

We support WooCommerce websites from small to large we ensure that your store is running smoothly.

Build your own plan

Need something else? Build your own plan and get all the features you need for your WordPress site.

Relax Knowing Your WordPress Site Is Secure & Running Smoothly 24/7

Let us manage your WordPress site, everything from security to updates will be taken care of. Support plans also come with dedicated support so we can do anything from adding content to customising your site for you.

Get started

We’re more than just WordPress experts; we’re dedicated partners focused on long-term success. Our seasoned team provides quality, cost-effective solutions tailored to your needs, offering you peace of mind and a path to triumph. With WP Helper, your site’s health and growth are in safe and caring hands.

UK Office: 128 City Road, London, EC1V 2NX

WP Helper is a Lakewood media Limited Company.

UK Registered Company, Reg. number: 08477710

VAT Registered: 470905095

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Same Day Professional WordPress Support

Get WordPress Support Today

Need help with a single WordPress problem, today? We can help with anything from adding analytics tracking code to site hack recovery. Full money back guarantee on all jobs.

1. Submit a Support Request

Use our support ticket form below to send details of your problem to our developers.

2. Get a Quote

We will review your request and provide a quote within 24 hours (but usually within a few hours).

3. We fix your WordPress problem

Our team will begin fixing your WordPress problem the same day.

4. 100% Money Back Guarantee

If we can’t fix the problem for the amount quoted we will refund you 100%.

  • Do you have a screenshot of the issue or have a copy of the theme or plugin that is at fault? If you want to upload php, html or css please zip first.
    Drop files here or
    Accepted file types: jpg, jpeg, png, pdf, zip, gzip, rar, doc, txt, Max. file size: 15 MB, Max. files: 10.