Features

Updates

Never worry about WordPress updates again. WP Helper takes care of your WordPress core, Plugin and Theme updates providing you have valid licences for any premium themes and plugins. All our updates are conducted in a safe environment using the following method:

  1. A restore point is created before the update is initiated
  2. We send an HTTP request to the website and await a 200 response
  3. A screenshot is generated before the update is made
  4. The update is started for plugin/theme/core
  5. Send another HTTP request to the website. If the response is not 200 then inspect.
  6. We automatically roll back on error:  If a 4xx-5xx HTTP response is received we roll back to before the update.
  7. A screenshot is generated after the update to check for any visual errors
  8. We assess the screenshots and HTTP response and confirm or rollback update

If your update triggers an error we will do our best to identify the cause and offer a solution to fix the problem or resolve the problem for you if you are on a Support + Maintenance plan. If your update triggers an error that can be resolved on the stop then we will fix it for you and also notify the plugin or theme developers without bothering you.

All Inclusive WordPress Support

Support features that have you covered

WP Helper plans include all you need to ensure your WordPress site is fully optimised, secure, backed up and monitored.

You get so much more with WP Helper, such as monthly reports, SEO audits, and even support with WooCommerce and WordPress Multisite.

Security Hardening

Initial security hardening, malware checking and server inspection followed by monthly security checkups.

Offsite Backups

Secure backups to our secure storage and/or your own offsite storage. Backup frequencies of your choice from daily to hourly.

Site Performance

Initial performance optimisation. Includes setup of static cache, object cache, script minification and general optimising.

Image Compression

Get access to automatic image optimisation from Imagify. Your images are compressed on upload to improve load time and SEO.

SEO Keyword Reports

Get monthly SEO reports to see where your sites ranks for your given keywords.

Uptime Monitoring

We monitor your site and act immediately if anything goes wrong. You get monthly Uptime reports.

Reports

Get details reports of updates, uptime, analytics, performance and backups each month.

Web Trust

We check your site to ensure that it marked as safe across various services such as Google Safe Browsing, Sucuri Malware and Norton.

Developer Support

Get access to our developers who will help with everything from custom functions to support with 3rd party services. Get support direct from your dashboard.

Update Management

From WordPress core updates to themes and plugins we conduct safe updates for you.

WooCommerce Support

We support WooCommerce websites from small to large we ensure that your store is running smoothly.

Build your own plan

Need something else? Build your own plan and get all the features you need for your WordPress site.

Relax Knowing Your WordPress Site Is Secure & Running Smoothly 24/7

Let us manage your WordPress site, everything from security to updates will be taken care of. Support plans also come with dedicated support so we can do anything from adding content to customising your site for you.

Same Day Professional WordPress Support

Get WordPress Support Today

Need help with a single WordPress problem, today? We can help with anything from adding analytics tracking code to site hack recovery. Full money back guarantee on all jobs.

1. Submit a Support Request

Use our support ticket form below to send details of your problem to our developers.

2. Get a Quote

We will review your request and provide a quote within 24 hours (but usually within a few hours).

3. We fix your WordPress problem

Our team will begin fixing your WordPress problem the same day.

4. 100% Money Back Guarantee

If we can’t fix the problem for the amount quoted we will refund you 100%.

  • Do you have a screenshot of the issue or have a copy of the theme or plugin that is at fault? If you want to upload php, html or css please zip first.
    Drop files here or
    Accepted file types: jpg, jpeg, png, pdf, zip, gzip, rar, doc, txt, Max. file size: 15 MB, Max. files: 10.