Features

WooCommerce

Many WordPress support providers don’t include WooCommerce websites in their WordPress Maintenance & Support Packages. At WP Helper we support WooCommerce shops that sell on average 1-200 products per month as part of our all plans. If you sell more than 200 products per month then we can still cover your website but there is an additional fee.

Why do we charge for shops that sell more than 200 products per month? WooCommerce is a very intensive plugin that requires a lot of monitoring to ensure that everything is running fast and smoothly. If you are selling over 200 products per month then you have a rather busy shop that will need more frequent backups, high levels of database optimisation and monitoring. Meaning it requires more time to maintain such a busy store. Our pricing is structured to be affordable and fair, we have pricing brackets for stores of various sizes so as a small store you don’t need to pay the same as a large store selling thousands of products per month.

WooCommerce support features:

  • WooCommerce store reports
  • Hourly backups for stores exceeding 200 sales per month. Also available for smaller stores as an add-on.
  • Specialist WooCommerce Developer support with our Support + Maintenance plan
  • Support with 3rd party WooCommerce plugins
  • Support for hosting for WooCommerce
  • WooCommerce consultation to help you make the most of your setup

All Inclusive WordPress Support

Support features that have you covered

WP Helper plans include all you need to ensure your WordPress site is fully optimised, secure, backed up and monitored.

You get so much more with WP Helper, such as monthly reports, SEO audits, and even support with WooCommerce and WordPress Multisite.

Security Hardening

Initial security hardening, malware checking and server inspection followed by monthly security checkups.

Offsite Backups

Secure backups to our secure storage and/or your own offsite storage. Backup frequencies of your choice from daily to hourly.

Site Performance

Initial performance optimisation. Includes setup of static cache, object cache, script minification and general optimising.

Image Compression

Get access to automatic image optimisation from Imagify. Your images are compressed on upload to improve load time and SEO.

SEO Keyword Reports

Get monthly SEO reports to see where your sites ranks for your given keywords.

Uptime Monitoring

We monitor your site and act immediately if anything goes wrong. You get monthly Uptime reports.

Reports

Get details reports of updates, uptime, analytics, performance and backups each month.

Web Trust

We check your site to ensure that it marked as safe across various services such as Google Safe Browsing, Sucuri Malware and Norton.

Developer Support

Get access to our developers who will help with everything from custom functions to support with 3rd party services. Get support direct from your dashboard.

Update Management

From WordPress core updates to themes and plugins we conduct safe updates for you.

WooCommerce Support

We support WooCommerce websites from small to large we ensure that your store is running smoothly.

Build your own plan

Need something else? Build your own plan and get all the features you need for your WordPress site.

Relax Knowing Your WordPress Site Is Secure & Running Smoothly 24/7

Let us manage your WordPress site, everything from security to updates will be taken care of. Support plans also come with dedicated support so we can do anything from adding content to customising your site for you.

Same Day Professional WordPress Support

Get WordPress Support Today

Need help with a single WordPress problem, today? We can help with anything from adding analytics tracking code to site hack recovery. Full money back guarantee on all jobs.

1. Submit a Support Request

Use our support ticket form below to send details of your problem to our developers.

2. Get a Quote

We will review your request and provide a quote within 24 hours (but usually within a few hours).

3. We fix your WordPress problem

Our team will begin fixing your WordPress problem the same day.

4. 100% Money Back Guarantee

If we can’t fix the problem for the amount quoted we will refund you 100%.

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